Shipping and Payment Terms

Shipping Policy

Please note that the last dispatch in 2024 will leave our premises on December 20. Items that you need for Christmas can be collected on site by 24 December 12 noon at the latest. In this case, please select ‘Pickup on site / Click&Collect’ as the shipping method.

We ship within Germany and to all member states of the European Union.

Shipping costs within Germany & EU including VAT
Shipping costs outside Germany & EU excluding VAT

Deliveries within Germany

Shipping costs are 4,95 € per order.

Deliveries outside Germany

We deliver within the European Union and to Great Britain and Northern Ireland, Iceland, Liechtenstein, Norway, and Switzerland.
Shipping costs are 8,95 € per order.

Kindly contact us for shipping costs to all other countries.

Delivery Times

Unless otherwise stated in the offer we deliver inside Germany wihin 3 - 5 working days. In case of advance payment we ship when we received the payment. Mind that there are no deliveries on Sundays or public holidays.
In case your order contains goods with different delivery times we will ship all goods in one parcel unless otherwise agreed with you. Therefore, the time of shipment is determined by the item with the longest delivery time.

If you wish to collect your order we will inform you via e-mail when your items are ready for pick-up. In this case no shipping costs apply.

Terms of Payment

For deliveries within Germany the following payment options apply:

• advance payment to
  Sparkasse Trier
  IBAN: DE 52 5855 0130 0000 9301 56
  BIC: TRISDE55
• PayPal
• direct debit
• credit card
• Click & Collect (online payment, collection in our local store)

For deliveries outside Germany the following payment options apply:

• advance payment to
  Sparkasse Trier
  IBAN: DE 52 5855 0130 0000 9301 56
  BIC: TRISDE55
• PayPal
• credit card

For any queries please contact us.